Business as usual - for the moment
We are closely following Government guidance and reviewing our position on a daily basis.
We are committed to supporting our customers through this challenging period, and it is our intention to keep working unless otherwise instructed by the Government.
Currently we have stocks of timber for the majority of our products though these are dwindling. Along with the inability to import new stocks from France, our two primary suppliers of oak are both closed due to the coronavirus. As soon as we are able we will be replenishing our stock of prime grade oak, but until then it really is a case of “while stocks last”.
Minimising transmission risk
We are taking all reasonable precautions to protect ourselves and our customers, and currently we have no reason to believe either of us have contracted coronavirus. And to allay any fears you may have about purchasing our products, we have outlined some of the preventative measures we have taken should we have unknowingly been infected.
- During the manufacture of your board (or other product) we wear a respiratory mask for our own protection from the dust. This mask also prevents any risk of viral or bacterial transfer.
- During the manufacture of your board (or other product) we wear protective gloves for our own safety which, again, prevent against any contamination.
- When your board is being oiled, we continue to wear a safety mask and protective gloves.
- As an additional precaution, a safety mask and protective gloves are worn when your board is packaged and readied for shipping.
We believe we have taken all possible steps to ensure your board is free of any viral or bacterial infection.
If you have further questions please contact us.
We appreciate you
We are a very small business and, as such, we really do appreciate every order we receive, and try to provide every customer with the best possible service.
At this time of year we are usually busy making wedding presents along with gifts for other social occasions. With these having been postponed or cancelled, more than ever, your order is so important to us. There has always been a mental cheer on receipt of an order but these have become audible in recent weeks!
We realise that with so much uncertainty there is a reluctance to purchase items that may be considerd a luxury. However, we do expect to get through this, and ask that you remember we are here when we are all on the other side.
We thank you for your continued support during these difficult times, and hope that you and your loved ones stay safe.